Tuesday, June 17, 2008

Nonprofit Technology Vendors are Competent, Who Knew?

For many years, I always thought the big Nonprofit software vendors were not very smart, nimble or perhaps, even competent. Now that we've gone from Blackbaud, Convio, Get Active, eTapestry, and Kintera to Blackbaud and Convio, these companies are doing some really smart things.

Blackbaud acquired Kintera, giving them a working, robust SaaS platform along with a healthy dose of customer and product consolidation.

I just saw today Convio released a CRM system on Salesforce.com's force.com platform. This I must say is a stroke of brilliance. It does beg the question of why the SFDC Foundation has been slow to get a nonprofit edition out the door.

From a business point of view, it is a no brainer... Convio doesn't have to pay for the servers or the platform AND NEITHER DO THEIR CUSTOMERS! If you are looking for an opportunity to move down market, this is a perfect opportunity. All the customer pays for is basically charity product development expertise and support.

No hint on pricing, but I hope they take this as an opportunity to drive down market.

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