I love Michelle, but I must take umbrage.
201 out of 665 users used these 6 open source tools. I don’t think that’s possibly representative of the sector (especially since in the survey, the most popular CRM was CiviCRM.)In a sector where 80.8% of registered nonprofits have budgets under $100K per year and 50.9% 990 filers have budgets under $100K, OF COURSE these data make sense (2007 NCSS data). Who can possibly afford the commercial alternatives? Open source, free and accessible solutions are the obvious choice.
And obvious and used CRM solutions like Giftworks, MS Excel and post it notes weren't even in the survey (see dotorganize survey).
IN FACT, only 30% of NTEN CRM satisfaction survey respondents had budgets under 100K compared with the 50.9% in the sector .
And I'm not just saying this becuase CiviCRM emphatically spanked the huge commercial competitors. ;)